Privacy Policy

Last updated: 17 July 2026

1. Who We Are

Gower DJ ("we", "us", "our") provides professional DJ and wedding entertainment services throughout South Wales, Bristol, Bath, the Cotswolds and surrounding areas.

Website: https://www.gowerdj.com
Email: info@gowerdj.com

We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

  • Name

  • Email address

  • Telephone number

  • Postal address (where provided)

Event Information

  • Wedding or event date

  • Venue

  • Event timings

  • Music preferences

  • Playlist requests

  • Supplier contact details

  • Special announcements or requests

  • First dance information

  • Running order of the event

Booking Information

  • Signed booking contracts

  • Invoices

  • Payment records

  • Deposit and balance payments

  • Communications relating to your booking

Website Information

When you visit our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website

  • Cookie information

3. How We Collect Information

We collect information when you:

  • Complete an enquiry form

  • Contact us by email

  • Telephone or text us

  • Send us a message through social media

  • Book our services

  • Complete planning questionnaires

  • Send us playlists

  • Visit our website

  • Make a payment

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare quotations

  • Confirm bookings

  • Deliver our DJ services

  • Communicate before and after your event

  • Prepare music and event planning

  • Process payments

  • Issue invoices and receipts

  • Comply with legal obligations

  • Improve our website and services

  • Protect against fraud

  • Maintain business records

5. Our Lawful Basis for Processing

Under UK GDPR we rely on one or more of the following lawful bases:

Contract

To provide the services you have booked.

Legitimate Interests

To:

  • Respond to enquiries

  • Improve our services

  • Maintain business records

  • Promote our business using appropriate photographs and videos

  • Defend legal claims if necessary

Legal Obligation

To comply with accounting, taxation and legal requirements.

Consent

Where required, such as for optional marketing communications or where consent is the appropriate legal basis.

6. Photography and Promotional Use

During events we may take photographs and short video clips of our DJ setup, lighting, photobooths, dancefloors, venue styling and guests enjoying the event.

These images and videos may be used for:

  • Our website

  • Social media

  • Printed brochures

  • Online advertising

  • Promotional videos

  • Marketing materials

  • Portfolio purposes

Before using any identifiable images we consider our legitimate interests and the privacy expectations of those attending the event.

If you do not wish photographs or video from your event to be used for promotional purposes, please notify us before your event. We will respect reasonable requests and take steps to avoid using identifiable images from your event.

Please note that photographs taken by guests or professional photographers engaged by you are outside our control.

7. Booking Contracts

When you book with us we retain copies of:

  • Booking agreements

  • Signed contracts

  • Event questionnaires

  • Planning documents

  • Email correspondence

  • Payment confirmations

These records are retained to administer your booking and comply with our legal obligations.

8. Payments

Payments may be made using:

  • Bank Transfer

  • Monzo

  • Stripe (where available)

We do not store your full debit or credit card details.

Payment providers process your payment securely under their own privacy policies.

9. Enquiry Forms

Information submitted through our website enquiry forms is used solely to:

  • Respond to your enquiry

  • Provide quotations

  • Arrange consultations

  • Discuss your event

If you do not proceed with a booking we will only retain your enquiry for as long as reasonably necessary unless a longer retention period is required by law.

10. Marketing Communications

We do not send unsolicited marketing emails.

If you choose to subscribe to any future mailing list, you may unsubscribe at any time.

11. Cookies

Our website uses cookies to improve your experience.

Cookies may:

  • Remember preferences

  • Help the website function correctly

  • Measure website traffic

  • Improve website performance

You can manage cookies through your browser settings.

12. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information including:

  • Pages viewed

  • Device type

  • Browser

  • Approximate location

  • Time spent on pages

  • Traffic sources

This information is anonymised where possible and helps us improve our website.

13. Meta Pixel

If enabled, our website may use Meta Pixel to measure the effectiveness of Facebook and Instagram advertising.

Meta may collect information about your interaction with our website.

For more information please see Meta's own Privacy Policy.

14. Embedded Content

Our website may contain embedded content from third parties including:

  • Spotify playlists

  • Instagram posts

  • Google Maps

  • YouTube videos

These services may set their own cookies and collect information as though you visited their website directly.

Please refer to the relevant provider's privacy policy for further information.

15. Who We Share Information With

We only share information where necessary with trusted providers, such as:

  • Website hosting providers

  • Payment providers

  • Accountants

  • Professional advisers

  • Legal authorities where required by law

We never sell your personal information.

16. Data Security

We take reasonable technical and organisational measures to protect your information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While no internet transmission is completely secure, we work to protect your data using appropriate security measures.

17. How Long We Keep Information

We only retain personal information for as long as necessary.

Typical retention periods include:

  • Enquiries that do not become bookings: up to 24 months

  • Booking records: up to 7 years

  • Accounting records: 6 years plus the current financial year where required by HMRC

  • Promotional photographs: until they are no longer required for business purposes or where an objection is upheld

18. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability where applicable

  • Withdraw consent where processing relies on consent

To exercise any of these rights please contact us using the details below.

19. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the revised "Last Updated" date.

21. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Gower DJ

Email: info@gowerdj.com

Website: https://www.gowerdj.com